Step 3: Connect WhatsApp API

3.1. GO TO CHAT API DASHBOARD & CLICK REGULAR AUTHORIZATION

3.2. SCAN WHATSAPP WEB QR CODE WITH YOUR PHONE

To make sure your WhatsApp API connection is stable:

  1. Make sure your phone is always turned ON

  2. Keep your phone charged and connected to power supply

  3. Make sure your phone has strong internet connection (wifi recommended)

  4. Do not connect to WhatsApp web as this will disconnect Chat API connection

  5. Turn OFF Android's 'Battery Optimization' feature

  6. Use the Online Live Support platform as your primary way to reply your WhatsApp messages

*We recommend leaving your phone in the office/at home, plugged in, and connected to wifi.

What's Next?

You have created a space and connected a channel. Now you can start inviting your teammates to collaborate.